Diversity and Inclusion
ENGAGE EVERYONE ON YOUR TEAM
SAY WHAT? helps native-English speakers empathise with the challenges faced by international
speakers of English and develop better communication strategies.
Most companies recognise the benefits of having a diverse and inclusive workforce: it can increase
productivity and profits.
However, language has been called “the most neglected field in management”. Research has found
that native-English speakers often hold unconscious biases about their international colleagues and
customers – they are often perceived as less intelligent, less trustworthy and less successful
than native-English speakers.
English is a second language for many of your
colleagues & customers. Do you know how to talk to
them?