THE COST OF POOR COMMUNICATION
A SHRM study looked at 400 large
UK and US companies (100,000+
employees)
The average cost per company in the
SHRM study
The cost for small companies (less
than 100 employees)
The total cost of poor
communication
$26,000
$62.4M
PER EMPLOYEE PER YEAR
PER COMPANY PER YEAR
$420,000
PER COMPANY PER YEAR
$37 BILLION
(according to Holmes)
A study by the Economist Intelligence Unit shows how poor workplace communication results in:
Failure to complete projects - in 44% of the cases
Low employee morale - in 31% of the cases
Missed performance goals - in 25% of the cases
Lost sales - in 18% of the cases
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